Now that the Affordable Connectivity Program has kept them online, what comes next?

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Perez is concerned about the increasing cost of his internet bill, which is currently around $35 per month with a $30 discount. He anticipates that his bill will eventually surpass $60 per month. Despite this, he recently used his data plan to help a former roommate who was struggling with limited internet access due to a fixed income. Perez assisted his roommate by uploading important documents for him.

The Affordable Connectivity Program (ACP) has been instrumental in bridging the digital divide, with FCC Chair Jessica Rosenworcel emphasizing its necessity. However, despite efforts to extend the program, it ultimately came to an end. A survey conducted by the FCC revealed that a significant number of ACP recipients relied on the program to maintain their internet service. Many young respondents used the ACP benefit for online schoolwork, while others utilized it for health care appointments and work-related tasks.

In Burbank, California, Alex S., a freelance digital media marketer, depended on the ACP benefit to enhance his internet speeds for remote work. He had experienced a decline in income during the pandemic, making him eligible for the program. Despite negotiating discounts with his internet service provider, Alex is concerned about potential cost increases and the need to secure new clients to offset these expenses.

There have been calls from bipartisan lawmakers for additional funding to extend the ACP, but progress on this front has been slow. In the meantime, some telecommunication companies are offering short-term subsidies and discounted plans to support low-income households previously reliant on the ACP. Options like AT&T’s Access Plan and Verizon’s discounted home internet plans aim to provide affordable access to high-speed internet for eligible customers.

T-Mobile and its subsidiary Metro also plan to continue offering reduced rates for certain customers, ensuring they can maintain affordable mobile services. While Perez acknowledges he may face challenges with his bill, he is grateful for the assistance he receives from his service provider.

Lauren Goode
Lauren Goode
Lauren Goode is a senior writer covering Big Tech, Silicon Valley’s most interesting people, and the various ways that tech affects us. Her coverage areas include communication apps, commerce trends, data and device ownership, AR and VR, and how the culture of Silicon Valley shapes the products we use.

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